[no subject]

Nathan J. Underwood
Cyber Tech Cafe' <><
<a  rel="nofollow" href="http://www.cybertechcafe.net";>http://www.cybertechcafe.net</a>


Geoffrey wrote:
&gt; Nathan J. Underwood wrote:
&gt; 
&gt;&gt; I moved to the 3MB Speedfactory xDSL a few months ago (about 3 or 4 I 
&gt;&gt; believe).  The speed is great, and the customer service is great.  I 
&gt;&gt; have had a few issues, though.  I had bell for about 18 months, and 
&gt;&gt; have very little downtime, it was just slow (per dslreports, I was 
&gt;&gt; getting around 200k down on average).  Since upgrading to 
&gt;&gt; Speedfactory, my xDSL goes down on Fridays and Saturdays, almost like 
&gt;&gt; clockwork.  I've rewired the house (ran new CAT5 from the nid to the 
&gt;&gt; [new] jack that I plug the xDSL modem into, then tested the run), used 
&gt;&gt; 2 xDSL modems (my old Westel from bell, and the Speedstream that 
&gt;&gt; Speedfactory shipped), and tried 2 firewall / routers (both Linksys, 
&gt;&gt; the first was an 802.11B with 4pt switch, the new one is the WRT54G 
&gt;&gt; running the Sveasoft firmware).  Each time I've called to let them 
&gt;&gt; know of the problem, they've been very helpful and very eager to help 
&gt;&gt; get the problem resolved.  I love the service, the customer service, 
&gt;&gt; and the price, but I may have to look elsewhere if we can't figure out 
&gt;&gt; what the issue is on Fridays and Saturdays.  They still get a thumbs 
&gt;&gt; up from me, but a qualified one.
&gt; 
&gt; 
&gt; Do you have a static ip?  They told me to drop them a ping every few 
&gt; minutes to insure I didn't get dropped.  That shouldn't be necessary, 
&gt; but you might give it a spin.  Seems like if it's that consistent 
&gt; timewise, there must be something going on there they should be able to 
&gt; figure out.
&gt; 


</pre>
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<li><strong><a name="00194" href="msg00194.html">[ale] Speedfactory upgrade</a></strong>
<ul><li><em>From:</em> runman at speedfactory.net (Greg)</li></ul></li>
<li><strong><a name="00204" href="msg00204.html">[ale] Speedfactory upgrade</a></strong>
<ul><li><em>From:</em> ale1 at cybertechcafe.net (Nathan J. Underwood)</li></ul></li>
<li><strong><a name="00205" href="msg00205.html">[ale] Speedfactory upgrade</a></strong>
<ul><li><em>From:</em> esoteric at 3times25.net (Geoffrey)</li></ul></li>
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