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- <li><em>date</em>: Sat Aug 7 16:36:17 2004</li>
- <li><em>from</em>: ale1 at cybertechcafe.net (Nathan J. Underwood)</li>
- <li><em>in-reply-to</em>: <<a href="msg00208.html">[email protected]</a>></li>
- <li><em>references</em>: <000f01c47c35$0c1f5f30$0a00a8c0@atlas> <<a href="msg00204.html">[email protected]</a>> <<a href="msg00208.html">[email protected]</a>></li>
- <li><em>subject</em>: [ale] Speedfactory upgrade</li>
Nathan J. Underwood
Cyber Tech Cafe' <><
<a rel="nofollow" href="http://www.cybertechcafe.net">http://www.cybertechcafe.net</a>
Dow Hurst wrote:
> Nathan J. Underwood wrote:
>
>> I moved to the 3MB Speedfactory xDSL a few months ago (about 3 or 4 I
>> believe). The speed is great, and the customer service is great. I
>> have had a few issues, though. I had bell for about 18 months, and
>> have very little downtime, it was just slow (per dslreports, I was
>> getting around 200k down on average). Since upgrading to
>> Speedfactory, my xDSL goes down on Fridays and Saturdays, almost like
>> clockwork. I've rewired the house (ran new CAT5 from the nid to the
>> [new] jack that I plug the xDSL modem into, then tested the run), used
>> 2 xDSL modems (my old Westel from bell, and the Speedstream that
>> Speedfactory shipped), and tried 2 firewall / routers (both Linksys,
>> the first was an 802.11B with 4pt switch, the new one is the WRT54G
>> running the Sveasoft firmware). Each time I've called to let them
>> know of the problem, they've been very helpful and very eager to help
>> get the problem resolved. I love the service, the customer service,
>> and the price, but I may have to look elsewhere if we can't figure out
>> what the issue is on Fridays and Saturdays. They still get a thumbs
>> up from me, but a qualified one.
>>
>>
>> Greg wrote:
>>
>>> I am considering upgrading my DSL service to one that would double my
>>> speeds
>>> to 3MB up and 512 MB down - however it would mean that I would have
>>> to begin
>>> to use PPOE. Does anyone have any experience with using PPOE on
>>> Speedfactory ??? I would appreciate any comments or advice.
>>>
>>> TIA,
>>>
>>> Greg
>>>
>>> _______________________________________________
>>> Ale mailing list
>>> Ale at ale.org
>>> <a rel="nofollow" href="http://www.ale.org/mailman/listinfo/ale">http://www.ale.org/mailman/listinfo/ale</a>
>>
>>
>> _______________________________________________
>> Ale mailing list
>> Ale at ale.org
>> <a rel="nofollow" href="http://www.ale.org/mailman/listinfo/ale">http://www.ale.org/mailman/listinfo/ale</a>
>>
> Your issue may be as simple as that if there isn't enough phone lines to
> support all your neighborhood phones, the circuits may cut you out
> temporarily. It is a rare problem and the phone line dial tone will die
> along with the DSL as well. I experienced this in my neighborhood since
> the growth here in Acworth is fast and Bellsouth hadn't upgraded the
> infrastructure quickly enough. On weekend evenings when many people
> would use the phone we would lose dial tone and DSL. Bellsouth
> confirmed the problem thru a tech sent out to troubleshoot when we
> placed a service call. Now there is no problem as the equipment has
> been majorly upgraded.
> Dow
>
>
> _______________________________________________
> Ale mailing list
> Ale at ale.org
> <a rel="nofollow" href="http://www.ale.org/mailman/listinfo/ale">http://www.ale.org/mailman/listinfo/ale</a>
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<ul><li><strong>References</strong>:
<ul>
<li><strong><a name="00194" href="msg00194.html">[ale] Speedfactory upgrade</a></strong>
<ul><li><em>From:</em> runman at speedfactory.net (Greg)</li></ul></li>
<li><strong><a name="00204" href="msg00204.html">[ale] Speedfactory upgrade</a></strong>
<ul><li><em>From:</em> ale1 at cybertechcafe.net (Nathan J. Underwood)</li></ul></li>
<li><strong><a name="00208" href="msg00208.html">[ale] Speedfactory upgrade</a></strong>
<ul><li><em>From:</em> Dow.Hurst at mindspring.com (Dow Hurst)</li></ul></li>
</ul></li></ul>
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