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Nathan J. Underwood
Cyber Tech Cafe' <><
<a  rel="nofollow" href="http://www.cybertechcafe.net";>http://www.cybertechcafe.net</a>


Dow Hurst wrote:
&gt; Nathan J. Underwood wrote:
&gt; 
&gt;&gt; I moved to the 3MB Speedfactory xDSL a few months ago (about 3 or 4 I 
&gt;&gt; believe).  The speed is great, and the customer service is great.  I 
&gt;&gt; have had a few issues, though.  I had bell for about 18 months, and 
&gt;&gt; have very little downtime, it was just slow (per dslreports, I was 
&gt;&gt; getting around 200k down on average).  Since upgrading to 
&gt;&gt; Speedfactory, my xDSL goes down on Fridays and Saturdays, almost like 
&gt;&gt; clockwork.  I've rewired the house (ran new CAT5 from the nid to the 
&gt;&gt; [new] jack that I plug the xDSL modem into, then tested the run), used 
&gt;&gt; 2 xDSL modems (my old Westel from bell, and the Speedstream that 
&gt;&gt; Speedfactory shipped), and tried 2 firewall / routers (both Linksys, 
&gt;&gt; the first was an 802.11B with 4pt switch, the new one is the WRT54G 
&gt;&gt; running the Sveasoft firmware).  Each time I've called to let them 
&gt;&gt; know of the problem, they've been very helpful and very eager to help 
&gt;&gt; get the problem resolved.  I love the service, the customer service, 
&gt;&gt; and the price, but I may have to look elsewhere if we can't figure out 
&gt;&gt; what the issue is on Fridays and Saturdays.  They still get a thumbs 
&gt;&gt; up from me, but a qualified one.
&gt;&gt;
&gt;&gt;
&gt;&gt; Greg wrote:
&gt;&gt;
&gt;&gt;&gt; I am considering upgrading my DSL service to one that would double my 
&gt;&gt;&gt; speeds
&gt;&gt;&gt; to 3MB up and 512 MB down - however it would mean that I would have 
&gt;&gt;&gt; to begin
&gt;&gt;&gt; to use PPOE.  Does anyone have any experience with using PPOE on
&gt;&gt;&gt; Speedfactory ???  I would appreciate any comments or advice.
&gt;&gt;&gt;
&gt;&gt;&gt; TIA,
&gt;&gt;&gt;
&gt;&gt;&gt; Greg
&gt;&gt;&gt;
&gt;&gt;&gt; _______________________________________________
&gt;&gt;&gt; Ale mailing list
&gt;&gt;&gt; Ale at ale.org
&gt;&gt;&gt; <a  rel="nofollow" href="http://www.ale.org/mailman/listinfo/ale";>http://www.ale.org/mailman/listinfo/ale</a>
&gt;&gt;
&gt;&gt;
&gt;&gt; _______________________________________________
&gt;&gt; Ale mailing list
&gt;&gt; Ale at ale.org
&gt;&gt; <a  rel="nofollow" href="http://www.ale.org/mailman/listinfo/ale";>http://www.ale.org/mailman/listinfo/ale</a>
&gt;&gt;
&gt; Your issue may be as simple as that if there isn't enough phone lines to 
&gt; support all your neighborhood phones, the circuits may cut you out 
&gt; temporarily.  It is a rare problem and the phone line dial tone will die 
&gt; along with the DSL as well.  I experienced this in my neighborhood since 
&gt; the growth here in Acworth is fast and Bellsouth hadn't upgraded the 
&gt; infrastructure quickly enough.  On weekend evenings when many people 
&gt; would use the phone we would lose dial tone and DSL.  Bellsouth 
&gt; confirmed the problem thru a tech sent out to troubleshoot when we 
&gt; placed a service call.  Now there is no problem as the equipment has 
&gt; been majorly upgraded.
&gt; Dow
&gt; 
&gt; 
&gt; _______________________________________________
&gt; Ale mailing list
&gt; Ale at ale.org
&gt; <a  rel="nofollow" href="http://www.ale.org/mailman/listinfo/ale";>http://www.ale.org/mailman/listinfo/ale</a>


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<ul><li><strong>References</strong>:
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<li><strong><a name="00194" href="msg00194.html">[ale] Speedfactory upgrade</a></strong>
<ul><li><em>From:</em> runman at speedfactory.net (Greg)</li></ul></li>
<li><strong><a name="00204" href="msg00204.html">[ale] Speedfactory upgrade</a></strong>
<ul><li><em>From:</em> ale1 at cybertechcafe.net (Nathan J. Underwood)</li></ul></li>
<li><strong><a name="00208" href="msg00208.html">[ale] Speedfactory upgrade</a></strong>
<ul><li><em>From:</em> Dow.Hurst at mindspring.com (Dow Hurst)</li></ul></li>
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