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The idiot factor is much higher at the Norcross store.  If you ever 
find yourself doing business with them again I recommend Marchond or 
Scott at the Marietta store.  There is also a gentleman named Bob 
(Burrus?) who transferred from Marietta to Norcross - he is also a long 
time employee.  None of these guys would have jerked you around that 
way.  Frank (manager of Marietta) isn't exactly mister personality, but 
I don't believe he'd have screwed around like that either.  Perhaps you 
could relate this adventure on one of those customer service cards they 
love to stick in the bag?

I too am willing to pay a little more to buy locally and get some 
service.  It is a shame that this approach doesn't bear much fruit 
anymore.<sigh>

On Feb 1, 2004, at 6:59 PM, Bob Toxen wrote:

> That's very disappointing.  I've had a buncha transactions with 
> MicroCenter
> (Gwinnett & Cobb) without the slightest problem.
>
> Certainly, paying by credit card (not debit card) allows one to get 
> one's
> money back from reluctant merchants.
>


</pre>
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<li><strong><a name="00002" href="msg00002.html">[ale] How NOT to buy/sell a computer.</a></strong>
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<li><strong><a name="00006" href="msg00006.html">[ale] How NOT to buy/sell a computer.</a></strong>
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