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- <li><em>date</em>: Sun Jan 4 20:12:38 2004</li>
- <li><em>from</em>: fzamenski at voyager.net (Frank Z.)</li>
- <li><em>subject</em>: [ale] bios update died</li>
Yup. I'd contact them also and let them know what happned, of course,
supported by good documentation of the issues. If they are a reputable
company, yeah, he might have gotten a new PROM, and maybe a mobo thrown
in for good measure, if they want to keep good customer relations. But
given the way tech spt seems to be going with damn near every company
anymore, I would not have expected much, if any, action.
The $10 solution he did ultimately get was probably worth it in terms
of lessening the aggravation level and getting back to business, but
I'd still make sure the mobo makers get the word! Heck, maybe he'll get
a new PROM anyway, which could then go into the old board he bought for
the good and upgraded BIOS (the one with a bad IDE controller). Pop in
a scsi card and drive (and RAM etc) and viola, the makings of another
box! Ethical also, as I think they still owe him a fix for the original
anyway.
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