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Speakeasy had a BellSouth Manager onsite within an hour to fix the problem.

Speakeasy's service, particularly for linux people is stellar.

--Mark



On Wednesday 14 January 2004 01:20 pm, Christopher Fowler wrote:
> Recently I saw the Speakeasy had some nice speed options.
>
> On Wed, 2004-01-14 at 13:01, Dow Hurst wrote:
> > Our users have Earthlink/Mindspring, CharterCable, and
> > Bellsouth.  I have Earthlink.  Each user has slightly
> > different configurations of DSL modems and accounts.
> > Overall, once the service is setup with our firewalls, it is
> > pretty transparent until the provider changes parameters on
> > logins or decide to do maintenance.  I am talking about 7
> > users including myself here.  Cost ranges between $50 and
> > $70 per month too since some are static and some aren't.
> > When downtime occurs it usually means a full day to a month
> > of problems for those on Earthlink or Bellsouth.  I mean
> > that about a full month.  I would recommend Earthlink since
> > once I've gotten past low level support, I have had decent
> > Linux support.  This recommendation is only for a user that
> > can put up with outages of at least once per year of a full
> > day to a month without dying.  Sort of reliable in that most
> > of the time it just works.
> >
> > If you want a more reliable and Linux friendly service, I
> > would definitely go with Speakeasy.  I've wanted to switch
> > but Earthlink works well enough that I don't want to change
> > my email or deal with any outage problems.  I still have
> > this on the ToDo list at a low priority.  The next long
> > outage might force me over the edge! ;-)
> >
> > Okay, those are my thoughts.  I definitely recommend using
> > Bob Toxen for setting up a standalone firewall that
> > autoconnects to your provider and is managed for updates and
> > security by him.  We have 7 in the field and 3 at KSU.  They
> > are the machines that cause me the least trouble and time. ;-)
> >
> > Also, an account with Linux support, better reliability, no
> > PPPoE or PPPoA, and static IP is worth a significant extra
> > cost in my opinion.  I would say eliminating the PPPoE and
> > PPPoA would significantly reduce our DSL problems.  I've
> > never had a single issue with the user on Charter Cable,
> > however, it they won't talk about Linux at all.
> >
> > Best of luck,
> > Dow
> >
> > Courtney Thomas,,, wrote:
> > > Who do you recommend Dow ?
> > >
> > > Thank you.
> > >
> > > Dow Hurst wrote:
> > >> I really despise that now!  Reliability and quality mean a whole lot
> > >> more in the long run.  I've spent many days working on unreliable DSL
> > >> connections that ended up being a provider problem.  That just should
> > >> not be.
> > >> Dow
> > >>
> > >> Christopher Fowler wrote:
> > >>> Many people have a higher value of their money than they do of their
> > >>> time.  They'll pick the cheapest route regardless of the amount of
> > >>> work involved.
> > >>>
> > >>> On Wed, 2004-01-14 at 09:07, Geoffrey wrote:
> > >>>> Christopher Fowler wrote:
> > >>>>> An average internet user would be bellsouth or Earthlink.
> > >>>>>
> > >>>>> An engineer gets Speedfactory or Speakeasy.
> > >>>>
> > >>>> I don't understand that.  I do understand why 'an engineer' would
> > >>>> choose Speedfactory or Speakeasy.  I would expect an 'educated'
> > >>>> average internet user would as well.
> > >>>
> > >>> _______________________________________________
> > >>> Ale mailing list
> > >>> Ale at ale.org
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<li><strong><a name="00511" href="msg00511.html">[ale] cheapest DSL service... ?</a></strong>
<ul><li><em>From:</em> ccthomas at joimail.com (Courtney Thomas,,,)</li></ul></li>
<li><strong><a name="00549" href="msg00549.html">[ale] cheapest DSL service... ?</a></strong>
<ul><li><em>From:</em> dhurst at kennesaw.edu (Dow Hurst)</li></ul></li>
<li><strong><a name="00552" href="msg00552.html">[ale] cheapest DSL service... ?</a></strong>
<ul><li><em>From:</em> cfowler at outpostsentinel.com (Christopher Fowler)</li></ul></li>
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