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- <li><em>date</em>: Fri Jan 16 11:26:04 2004</li>
- <li><em>from</em>: freemyer-ml at NorcrossGroup.com (Greg Freemyer)</li>
- <li><em>in-reply-to</em>: <<a href="msg00629.html">[email protected]</a>></li>
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- <li><em>subject</em>: [ale] EMC Notes and Docs?</li>
The Clarion is their low-end line.
Symmetrix is high-end.
You apparently have a Symetrix.
Historically, even when you buy a Sym, EMC keeps the key to the chassis
door.
My understanding is that there are only 2 ways to get the key;
1) Drop your support contract (propably not a good idea)
2) Go thru their training and get certified.
I know someone who did the later. He said he was one of a very small
group of people in the country outside of EMC that had done that.
Over the last year and a half, EMC has been trying to be more customer
friendly, so maybe they have changed this policy.
Greg
--
Greg Freemyer
</pre>
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<li><strong><a name="00681" href="msg00681.html">[ale] EMC Notes and Docs?</a></strong>
<ul><li><em>From:</em> matty91 at bellsouth.net (matty91 at bellsouth.net)</li></ul></li>
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<li><strong><a name="00629" href="msg00629.html">[ale] EMC Notes and Docs?</a></strong>
<ul><li><em>From:</em> Robert.L.Harris at rdlg.net (Robert L. Harris)</li></ul></li>
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