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[ale] "What's So Bad About Microsoft?"



I need a short, succinct, answer to this question.  "Twice-convicted
illegal monopolist" is a phrase I'd plan on using, but I want to be able
to back even that up with the facts and I'd also like to remain factual
enough not to come off as a frothing-at-the-mouth zealot but general
enough to make it a good answer for non-techies or Microsoft-only
techies.

What do you think?