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- <li><em>date</em>: Tue Mar 16 22:57:36 2004</li>
- <li><em>from</em>: james at sumners.ath.cx (James Sumners)</li>
- <li><em>in-reply-to</em>: <<a href="msg00610.html">[email protected]</a>></li>
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- <li><em>subject</em>: [ale] OT: tech support hell at Mindspring</li>
On Tue, 16 Mar 2004 21:39:51 -0600
"ChangingLINKS.com" <groups at ChangingLINKS.com> wrote:
> On Tuesday 16 March 2004 19:04, Jim Philips wrote:
> The first guy got noticeably defensive when I told him I was
> > using Linux.
> > I spoke to no less than eight people.
>
> I have learned to never say "Linux." I am surprised that you did - it is too
> easy for them to say they don't support it, or that it is your problem (which
> it was in this case). I have never had a good experience going to any company
> for help with Linux.
>
> > The Indian lady was the only one who
> > seemed willing to help. The rest of these guys should be worried about the
> > Indians taking their jobs, because they are just a bunch of smartass
> > slackers.
>
> While I would normally agree, in this case, I think not. They are trained to
> work with the leading operating system and have human reactions when you take
> them out of their comfort zone.
>
> At least for now, have a set up that you "know works" (it could be a firewall,
> router, etc.). Determine if the problem is their service or on your end. If
> it is your end, come to this list - else convince them to fix their service
> (usually by omitting the "L" word).
> --
> Wishing you Happiness, Joy and Laughter,
> Drew Brown
> <a rel="nofollow" href="http://www.ChangingLINKS.com">http://www.ChangingLINKS.com</a>
>
> _______________________________________________
> Ale mailing list
> Ale at ale.org
> <a rel="nofollow" href="http://www.ale.org/mailman/listinfo/ale">http://www.ale.org/mailman/listinfo/ale</a>
--
I used to be interested in Windows NT, but the more I see of it the more it
looks like traditional Windows with a stabler kernel. I don't find anything
technically interesting there. In my opinion MS is a lot better at making money
than it is at making good operating systems. -- Linus Torvalds
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<li><strong><a name="00601" href="msg00601.html">[ale] OT: tech support hell at Mindspring</a></strong>
<ul><li><em>From:</em> jcphil at mindspring.com (Jim Philips)</li></ul></li>
<li><strong><a name="00610" href="msg00610.html">[ale] OT: tech support hell at Mindspring</a></strong>
<ul><li><em>From:</em> groups at ChangingLINKS.com (ChangingLINKS.com)</li></ul></li>
</ul></li></ul>
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