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- <li><em>date</em>: Wed Mar 17 07:52:47 2004</li>
- <li><em>from</em>: fletch at phydeaux.org (Fletch)</li>
- <li><em>in-reply-to</em>: <<a href="msg00614.html">[email protected]</a>> ([email protected]'s message of "Tue, 16 Mar 2004 23:57:18 -0500 (EST)")</li>
- <li><em>references</em>: <<a href="msg00614.html">[email protected]</a>></li>
- <li><em>subject</em>: [ale] OT: tech support hell at Mindspring</li>
[...]
tfreeman> In a possibly nonimportant coincidence, I just got a
tfreeman> note from Speakeasy that they are changing (soon??) from
tfreeman> a 3 tier support system to a single tier. The first
tfreeman> person you speak to is the person responsible for fixing
tfreeman> the problem. Plus they are generally linux friendly.
tfreeman> Can you tell I like the outfit??
Seconded. Other than initial problems getting the line installed
(which were BS' fault) I've had only minor problems. Back when I
first signed up with them they did have a fairly long phone wait, but
the last time I called (getting a Usenet password reset) I don't think
I had to wait more than a minute to speak to someone.
--
Fletch | "If you find my answers frightening, __`'/|
fletch at phydeaux.org | Vincent, you should cease askin' \ o.O'
| scary questions." -- Jules =(___)=
| U
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<li><strong><a name="00614" href="msg00614.html">[ale] OT: tech support hell at Mindspring</a></strong>
<ul><li><em>From:</em> tfreeman at intel.digichem.net (tfreeman at intel.digichem.net)</li></ul></li>
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