[no subject]

On 10/7/05, Jim Popovitch <jimpop at yahoo.com> wrote:
>
> Sid Lane wrote:
> > does anyone know any secret #s, names, URL, voodoo rituals, etc. to
> > bypass the subclueless level 1 "techs" at comcast?
> >
> > we had intermittent packet loss this morning which my wife called in
> > (she works from home) then handed the phone to me (3 more min and I'd
> > have been gone!). I told her ("tech") I was getting 50% packet loss to
> > the dhcp assigned gateway to which she replied "try pinging yahoo".
> > after trying to explain that yahoo probably doesn't allow icmp (not sure
> > but wouldn't assume not) and even if the do we already know the problem
> > is at or "south" of the gateway she insisted so I played along. I told
> > her I got a resolution failure to which she replied "try running a
> > traceroute to yahoo". I tried asking her what she expected to learn
> > from that since DNS was failing
>
> Save yourself some headache and replace your DNS server settings with
> two of these DNS servers provided courtesy of Level3.
>
&gt; 4.2.2.1 &lt;<a  rel="nofollow" href="http://4.2.2.1";>http://4.2.2.1</a>&gt;
&gt; 4.2.2.2 &lt;<a  rel="nofollow" href="http://4.2.2.2";>http://4.2.2.2</a>&gt;
&gt; 4.2.2.3 &lt;<a  rel="nofollow" href="http://4.2.2.3";>http://4.2.2.3</a>&gt;
&gt; 4.2.2.4 &lt;<a  rel="nofollow" href="http://4.2.2.4";>http://4.2.2.4</a>&gt;
&gt;
&gt; Comcast's DNS servers are notoriously problematic. (probably due to
&gt; stupid immature 4ack3rz who are customers inside the Comcast network)
&gt;
&gt; -Jim P.
&gt;
&gt;
&gt; &gt; but she was determined to stick to the
&gt; &gt; script so I dutifully ran it knowing good and well what the result would
&gt; &gt; be. she then told me to &quot;turn off your firewall - we can't ping you&quot;
&gt; &gt; (can't ping ME? WTF does that have to do w/anything? to be fair, I have
&gt; &gt; no idea how to do that on windoze but she wouldn't even pretend to help
&gt; &gt; me until I rebooted into it) at which poing I had had enough and said I
&gt; &gt; would call back later (hoping for someone less clueless; more so
&gt; &gt; certainly isn't possible).
&gt; &gt;
&gt; &gt; anyway, does anyknow know the &quot;secret handshake&quot; to get escalated to
&gt; &gt; someone who knows what they're doing?
&gt; &gt;
&gt; &gt;
&gt; &gt; ------------------------------------------------------------------------
&gt; &gt;
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<li><strong><a name="00160" href="msg00160.html">[ale] OT: dealing w/comcast</a></strong>
<ul><li><em>From:</em> jimpop at yahoo.com (Jim Popovitch)</li></ul></li>
<li><strong><a name="00162" href="msg00162.html">[ale] OT: dealing w/comcast</a></strong>
<ul><li><em>From:</em> tcarter at entrusion.com (Tony Carter)</li></ul></li>
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<li><strong><a name="00141" href="msg00141.html">[ale] OT: dealing w/comcast</a></strong>
<ul><li><em>From:</em> jakes.dad at gmail.com (Sid Lane)</li></ul></li>
<li><strong><a name="00146" href="msg00146.html">[ale] OT: dealing w/comcast</a></strong>
<ul><li><em>From:</em> jimpop at yahoo.com (Jim Popovitch)</li></ul></li>
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