[no subject]

I explained to them that the contract specified that they would
provide competent resources and adequate spare parts and that if
they didn't show up within just a few hours and successfully fixed
the printer, that I'd advise our Contracts department that they were
in Breach of Contract!

That was that!

Bob

On Wed, Aug 31, 2005 at 08:21:00AM -0400, William Bagwell wrote:
> On Wednesday 31 August 2005 07:39 am, Christopher Fowler wrote:
> 
> > Maybe they have no employees there and you had to wait for someone to
> > drive to that location.
> 
> Heh, reminds me of a story I read somewhere; Service contract at a *very* 
> remote location stipulated they would have a "technician" on site within 
> some short time frame, so the vendor hired a local farmer.... He would show 
> up well within the allotted time and always declare the problem required 
> more advanced help. Then he would sit (often in filthy work cloths) until 
> the real technicians arrived hours later.
> 
> Just wish I could remember where I read it.
> -- 
> William
> _______________________________________________
> Ale mailing list
> Ale at ale.org
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