Reporting abuse to ISP that goes nowhere

[heather.schiller at verizonbusiness.com (Heather Schiller)]

If you forward me your ticket numbers privately, I'll take a look. 
Despite popular belief, we actually have an active abuse team of good 
folks who care about abuse issues!


  --Heather

~*~*~*~*~*~*~*~*~*~*~*~
  Heather Schiller
  Customer Security
  IP Address Management
  1.800.900.0241
~*~*~*~*~*~*~*~*~*~*~*~

Brandon Galbraith wrote:
> Apologies for the operational content. =)
> 
> I've been working with a client who has been the victim of several SQL
> injection attacks. These attacks are being used to insert links to malicious
> javascript hosted elsewhere using the following domains:
> 
> seekcc.com
> google9.info
> any-park.cn
> 
> I've reported the abuse several times to the abuse contact listed by ARIN,
> but it seems to simply be a blackhole at Verizon Business (their address
> space). How have others handled this problem? Also, if there is a more
> appropriate forum for this question and forthcoming discussion, please let
> me know.
> 
> Thanks!
> -brandon
>