Akamai infrastructure tech

[robertg at garlic.com (Robert Glover)]

If someone with Akamai is watching, can you please have someone from
infrastructure contact me?  We host an Akamai server, a drive started
taking errors, Akamai shipped us a new drive, but did not tell us which
of the eight drives in the server needs to be replaced.

Normal contact channels have resulted in voicemail or no clue :(

Thanks,
-Robert