[outages] comcast/sprint oddities

[jra at baylink.com (Jay Ashworth)]

Apologies.  NANOG is doing the right thing (in not munging reply-to),
and Zimbra is doing the wrong thing (in not having a reply-to-list button,
even though I filed the RFC 5 years and 3 major revisions ago); sometimes
(usually Before Coffee, like now), I hand-fill the wrong address.

Cheers,
-- jra

----- Original Message -----
> From: "Jay Ashworth" <jra at baylink.com>
> To: "NANOG" <nanog at nanog.org>
> Sent: Wednesday, March 13, 2013 11:48:53 AM
> Subject: Re: [outages] comcast/sprint oddities
> ----- Original Message -----
> > From: "Jeremy Chadwick" <jdc at koitsu.org>
> 
> > If you really wanted to bring this up with Sprint, you would need to
> > have a relationship with them, and you would *need* to provide
> > source
> > and destination IPs.
> 
> And there's the point that makes fixing this stuff such a bitch: you
> almost
> never have a relationship with anyone except the carrier you connect
> through
> (and sometimes not even them :-).
> 
> This is, incidentally, why my professional recommendation to people
> setting
> up "nailed up" links over the Internet is to move heaven and earth to
> get every point on the same carrier, or to make sure, at the very
> least
> that there is only one exchange point in the middle, and you're a
> customer
> of the carrier on both sides of it.
> 
> Having to escalate through 3 or 4 carriers to get something fixed
> isn't
> just time consuming, it's often impossible.
> 
> Social engineering NOC hotlines (as much as I hate to advocate it) is
> often the only solution; bring your Geek License. :-)
> 
> Cheers,
> -- jra
> --
> Jay R. Ashworth Baylink jra at baylink.com
> Designer The Things I Think RFC 2100
> Ashworth & Associates http://baylink.pitas.com 2000 Land Rover DII
> St Petersburg FL USA #natog +1 727 647 1274

-- 
Jay R. Ashworth                  Baylink                       jra at baylink.com
Designer                     The Things I Think                       RFC 2100
Ashworth & Associates     http://baylink.pitas.com         2000 Land Rover DII
St Petersburg FL USA               #natog                      +1 727 647 1274