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Zayo opinions

Subject: Zayo opinions
From: ryan at deadfrog.net (Ryan Wilkins)
Date: Wed, 12 Nov 2014 16:33:08 -0500
In-reply-to: <CALcVfM1SLzo1bp14Nrc-bybZiXi0ifP9D-BYXjN79ZNwrXAfJg@mail.gmail.com>
References: <CALcVfM1SLzo1bp14Nrc-bybZiXi0ifP9D-BYXjN79ZNwrXAfJg@mail.gmail.com>

I donâ??t know the history on Zayo but they acquired Abovenet of which Iâ??m a customer.

Quite frankly, I havenâ??t been impressed.  The support went to shit.  The last two tickets that Iâ??ve opened with them have had mixed results.  The first ticket they called me back 5 days after opening a ticket for a DDoS block request and the second they never called back for another DDoS block request.  Next time I call them Iâ??m going to demand to speak with someone immediately.

Otherwise, the network seems to be fine.

Ryan

> On Nov 12, 2014, at 4:16 PM, james jones <james at freedomnet.co.nz> wrote:
> 
> I am current going through some vendor selection for tier 1 providers. I
> was trying get some opinions on Zayo. I have personally never heard of
> them. Thoughts?

Follow-Ups:
- Zayo opinions
  - From: drohan at gmail.com (Daniel Rohan)

References:
- Zayo opinions
  - From: james at freedomnet.co.nz (james jones)

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