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Bell Canada contact - need help with DNS issue
- Subject: Bell Canada contact - need help with DNS issue
- From: rich at lafferty.ca (Rich Lafferty)
- Date: Sat, 19 Nov 2016 11:13:30 -0500
- References: <[email protected]>
Hi,
Does anyone have a NOC or DNS administrator contact at Bell Canada? Their Toronto nameservers are returning SERVFAIL for our domain freshbooks.com since a general Bell DNS issue midday yesterday.
$ dig freshbooks.com @207.164.234.129
; <<>> DiG 9.8.3-P1 <<>> freshbooks.com @207.164.234.129
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 54893
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0
;; QUESTION SECTION:
;freshbooks.com. IN A
;; Query time: 305 msec
;; SERVER: 207.164.234.129#53(207.164.234.129)
;; WHEN: Sat Nov 19 10:44:59 2016
;; MSG SIZE rcvd: 32
No-one outside Bell is reporting issues, and other domains (ours or otherwise) are fine on Bell?s name servers.
Thanks,
-Rich
--
Rich Lafferty
Director of IT, FreshBooks - rich at freshbooks.com
http://www.freshbooks.com/
Toll-free: (866) 303-6061
Phone: (416) 780-2700 x233