Tiered operations support

[surfer at mauigateway.com (Scott Weeks)]

--- harbor235 at gmail.com wrote:

How do I do that without having my entire staff leave?  
Current staff is not a professional organization and 
are used to a purely reactive state.
-----------------------------------------------------

Maybe you want some of them to leave, if they're "not 
a professional organization".  Get some fresh folks 
from professional minded organizations and see if
the others quit being reactionary only and step up 
their game.

scott